The Tea Centre of Stockholm:
From Frustration to Success with Odoo — and the Right Partner
On Hornsgatspuckeln in Stockholm sits The Tea Centre of Stockholm, a shop where time seems to stand still and every detail reflects a passion for tea. Since the late 1970s, this charming store has offered carefully selected teas, personalized service, and an atmosphere cherished by Stockholmers.
Yet behind the tea-filled shelves lies a modern business in constant growth. With multiple warehouses, increasing order volumes, and rising demands for efficiency, the need for a complete business system became clear.
The Challenge: A Seamless System for the Entire Business
The Tea Centre needed a single system to handle purchasing, inventory, sales, and accounting—one that was scalable, cost-effective, and user-friendly.
They chose Odoo and began work with an implementation partner—but after months, nothing worked. The system didn't meet expectations, and the partner lacked responsiveness and technical competence.
“At that point, we had no confidence in this business system at all.”
— Gihan Mauris, owner of The Tea Centre of Stockholm
The Turning Point: Partnering with Linserv
After losing time and money, the company chose a new Odoo partner: Linserv.
From their very first meeting, the difference was clear. Linserv listened, asked insightful questions, and presented a clear plan. Despite a tight timeline, they delivered a working solution in just three months.
“When we got in touch with Linserv, we immediately felt they presented what would benefit our business the most.”
The Outcome: A System That Works — and a Trusted Partner
With Linserv's expertise, Odoo was tailored precisely to The Tea Centre’s requirements: warehouse logic, sales workflows, and more. Staff training ensured a smooth transition.
Linserv invested time in understanding the business—visiting warehouses, mapping flows, and working closely with the team—to make informed decisions with full transparency around costs and timelines.
“The initial configuration exceeded expectations. Linserv knew exactly what needed to be done.”
More Than a Supplier: A Trusted Sounding Board
For The Tea Centre, success came from having a partner who not only delivers but also challenges, advises, and proposes improvements.
“We’re not experts in business systems—that’s Linserv’s job. We appreciate that they bring concrete suggestions, but leave the decisions to us.”
Now, The Tea Centre runs confidently on Odoo and has a reliable partner for the future.
The Recommendation: “Choose Linserv — If You Want to Succeed with Odoo”
“If you’re considering implementing Odoo, Linserv is the obvious choice. They genuinely know the system and are a partner you can rely on.”
“They see what we do, hear what we need — and adapt the system accordingly.”
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